Management Mentoring International - improving personal management skills

Improving personal management skills

Developing Relationships 1 Day Course
Based on developing the confidence as well as the skills necessary to build and maintain both short and long term working relationships with management, staff or clients.

Assertiveness Skills 1 Day Course
Designed for people who deal with potentially confrontational situations; delegates are taught how to handle them with confidence and authority, identifying and analysing situations before planning and executing an appropriate approach through persuasive communication techniques.

Decision Making Skills 1 Day Course
For all decision-makers, this course equips delegates to remain calm and focused when surrounded by potentially distracting situations, enabling them to make quick, informed decisions with authority and confidence.

Delegation Management 2 Day Course
Delegates are taken through the various stages that compromise the direction, delegation and control process until they are confident and comfortable in their own ability to perform this vital and often pivotal skill.

Counselling Skills 1 Day Course
For people who have counselling as part of their job criteria and for managers who wish to further develop their management roles. Delegates are provided with an understanding of different approaches to helping by practising their listening and responding skills.

Appraisal and Feedback Skills 1 Day Course
For those with people management responsibilities, this course designed to enhance individual performance both of the managers concerned and their staff. Learn to plan, prepare and carry out an appraisal interview.

Managing Meetings 1 Day Course
Delegates are shown how to plan, organise and run effective meetings, thus providing them with a platform for displaying leadership qualities, organisational and team building skills and improving morale.

Coaching Skills 1 Day Course
This workshop enables delegates to identify the development needs of the respondent and how to deliver accordingly. It is designed for anyone for whom coaching, mentoring or appraisal managing is part of their job criteria.

Selection Interviewing Skills 1 Day Course
For all managers with recruitment responsibilities, this practical workshop provides a plan, structure and essential skills for preparing and carrying out recruitment interviews.

Communication Skills 1 Day Course
For companies where communication is a key component of their success, this dynamic, interactive workshop develops the confidence and ability to communicate more effectively. Delegates learn to listen and respond, give clear, concise commands and are taught the importance of engendering feedback.

Presentation Skills 2 Day Course
Designed to develop core presentation skills and the confidence to use them, this interactive course introduces a variety of visual aids including PowerPoint. Learn to plan, design and execute the presentation you want to give confidently. It combines both the practical and the theoretical ensuring that delegates cover all aspects of the art.

Managing Stress 1 Day Course
An interactive workshop that teaches delegates the strategies and techniques to identify, manage and handle stressful situations including coping techniques for environmental and endemic stress.

Relaxation as a Management Tool 1 Day Course
Delegates demonstrate how achieving a relaxed state of mind improves their ability to perform under pressure, increasing their efficiency and concentration levels, time management, leadership, organisational, decision making and communication skills saving time, money and resources.

Managing Aggression in the Workplace 1 Day Course
Designed for the retail industry, care services and other high stress working environments, delegates learn mental protection techniques with skills and strategies necessary to reduce the risk to both themselves and to others in case of future incidents.

Public Speaking 1 Day Course
Delegates are taken through the various stages that comprise the delivery of a presentation until they are confident in their own ability to perform this vital and often pivotal skill.

Performance Management Skills 1 Day Course
For managers who care about their people and want to succeed through them. Covers delegating, coaching, dealing with poor performance, motivation and empowerment.